Concierge Program
Included for Every Patient at No Extra Cost
Every patient is automatically enrolled in our Concierge Program. It's how we make sure you're supported between appointments, not just during them.
Dedicated Patient Liaison
You're assigned a designated patient liaison who answers non-medical questions and passes along messages to your provider. A real person, not a phone tree.
Free Check-Ins Between Appointments
All check-ins with your provider between appointments to discuss treatment are 100% free, whenever you need them. No surprise charges.
24-Hour Response Time
When you reach out, our team responds within 24 business hours. You won't be left wondering if anyone got your message.
Electronic Prescriptions
No driving across town to pick up a paper prescription. All prescriptions are sent electronically to your pharmacy right after your appointment.
Direct Access When You Need It
Need another appointment? Text or call your patient liaison with no hold time. They'll follow up with your provider on available times.
If there are medication issues, your liaison passes the information to your provider who can respond via email, phone, video, or in-person.
