Frequently Asked Questions
+ Do you accept insurance?
The video below explains in depth why we do not accept insurance but how we help you get reimbursed if you do have PPO insurance.
But if you feel like reading instead: not accepting insurance directly allows us to spend more time with our patients, and, we are under no obligation to share your medical information with any third party. It also allows us to offer a more personalized level of care without insurance companies seeking to control the course of treatment.
Therefore, we do require payment via cash or credit/debit card at the time of your visit. However, if you do have PPO insurance, we will submit your insurance claim for you. Your insurer will then reimburse you directly the amount they would have paid us; the average reimbursement averages 63% of your visit cost. We're happy to take care of the paperwork for you.
+ How do insurance remimbursements work?
Will my insurance reimburse me for the money I pay you?
If your insurance is a PPO (which simply means you can see any physician without first having to get a referral from your primary care doctor), all medical service fees you pay us can be submitted to your insurance for reimbursement (we do this for you). This includes new and follow-up visits.
What do I need to do to get reimbursed?
As a courtesy to our patients, we submit the claims to your insurance company for you. If you have provided us your insurance card, there is nothing for you to do.
How much will my insurance reimburse?
If you’d like to find out exactly how much your insurance will reimburse for your visits, simply call the Benefits Department on the back of your insurance card and give them the following three pieces of information:
- Amount you were charged, or will be charged: New Visit: $289.00; Follow-Up Visits: $149.00
- Diagnosis Code: F90.0 -- Adult Attention Deficit Disorder
- Visit/Procedure Codes: New Visit -- 99205 / Follow-Up Visit -- 99214
By providing the above information, your insurance company can tell you the exact amount they will reimburse directly to you.
Insurance companies we can submit claims for reimbursement:
Any commercial PPO insurance:
- Blue Cross
Blue Cross/Blue Shield
Insurance companies we cannot submit claims for reimbursement:
Any HMO insurance
An HMO is a managed health care plan. As such, it requires members to only be seen by physicians within their managed health care network. We are not contracted with any HMOs. Consequently, HMOs will not reimburse you for any fees you pay to us.
+ What are your fees?
A first time in-person visit costs $289. This includes your initial visit with the practitioner, testing, and first month’s written prescription that you’ll take to your pharmacy. It does not include the actual bottle of medication.
A medication refill costs $149. You are not required to come into the office whenever a refill is needed. Instead, we connect with our patients remotely using telemedicine, so that you can simply text, email, or call us — replacing travel with efficient treatment and secure communication. Then, we send your prescription digitally to the pharmacy of your choice.
Please note: the fee paid for a telemedicine refill encounter (a.k.a. a follow-up visit) covers the doctor’s time and staff’s time, as the same amount of work and several steps are required to process a refill for a controlled substance medication. However, although we don’t require patients to be seen in person when they need a refill, patients are welcome to come in and be seen for the same fee.
+ Is it called ADD or ADHD?
Please click here to learn about the difference.
+ Who can diagnose ADHD?
Only a licensed medical provider (such as a medical doctor, psychiatrist, nurse practitioner, or physician assistant) can prescribe medication for adults with ADHD.
Millennium Medical Associates is a medical office. We treat ADHD with oral medications, including both stimulant and non-stimulant medications. If counseling is preferred (such as behavior modification) instead of treatment with medication, we suggest that you choose a psychologist or master-level therapist. We can offer referrals for these services, for patients who may benefit from a combined treatment approach utilizing both medications and counseling.
+ Do you prescribe medication?
There are several treatment options available for adults with ADD/ADHD, including psychotherapy, behavior modification, and medications. Our clinicians prefer to treat ADD/ADHD with medications, as this option generally offers the best evidence-based results for individuals with attention deficits. Research shows that the majority of patients with ADD/ADHD will see an improvement in their symptoms when prescribed an appropriate medication. Both stimulant and non-stimulant medications are available. We also offer referrals for psychotherapy and behavior modification services, for patients who may benefit from a combined treatment approach.
+ What medication do you prescribe?
Please see most commonly prescribed medications for ADHD here.
+ What is your 'Concierge' program?
We are pleased to offer our Millennium Concierge Program as a complimentary service to all of our patients. As soon as you become our patient, we will automatically enroll you in the Millennium Concierge Program, and you’ll be assigned a designated patient liaison.
The Millennium Concierge Program offers unbeatable value, convenience, and personalized care for our patients. For medication refills, simply text or call your designated patient liaison with no hold time. We will prepare your prescription and send it to your pharmacy electronically, with a text or email confirmation from our office. No more waiting rooms, and no time lost driving across town to pick up a paper prescription.
+ What should I bring to my first appointment?
Please bring any documents you'd like us to add to your medical record, such as previous medical records or laboratory results. Please keep in mind that your first appointment is reserved especially for you, and we do have a lot to accomplish at this visit. If you are over 20 minutes late to your appointment, we will need to reschedule you.
+ If I've previously been diagnosed with ADHD, why do I need to complete your medical practice ADHD diagnosis questionnaires?
It is not unusual for a previously-diagnosed-and-treated individual to reach out for treatment at our ADHD practice. We do require all prospective patients to complete two proprietary ADHD questionnaires, for several reasons. The most important reason is that there is currently no standardized test to diagnose ADHD. Consequently, different physicians may interpret test results or patient symptoms in different ways. At Millennium Medical Associates, our primary objective is to safely and effectively treat adults with ADHD. Accordingly, we have developed a comprehensive screening process. We think our process, beginning with the ADHD questionnaires, is the best way to effectively diagnose and treat individuals with ADHD. Therefore, all prospective patients are required to complete our ADHD questionnaires.
+ How do I know if I have ADD/ADHD?
There are many different symptoms of ADD/ADHD, which can be unique to each patient. Some common symptoms include not completing important tasks, beginning meaningless tasks instead of finishing important ones, or appearing irritable in social settings. There is an ADD/ADHD assessment that can help determine whether you suffer from this condition. You can take the assessment here by completing the ADD/ADHD assessment. Once completed, our staff will review your assessment results and contact you within 24 hours.
+ How is the doctor-patient relationship different here, compared to other hospitals or clinics?
Our staff members are leaders in providing patient-centered care. We take the time to listen to our patients’ concerns and address any questions they may have. We are a physician’s clinic that values all of our patients and appreciate the long-lasting relationships we create with them.
+ How will I pay for my care?
We do not accept insurance directly, which allows us to spend more time with our patients, and we are under no obligation to share your medical information with any third party. It also allows us to offer a more personalized level of care without insurance companies seeking to control the course of treatment.
Therefore, we do require payment via cash or credit/debit card at the time of your visit. However, if you do have insurance, we will submit your insurance claim for you. Your insurer will then reimburse you directly the amount they would have paid us; the average reimbursement averages 63% of your visit cost. We're happy to take care of the paperwork for you.
+ What is your cancellation/reschedule policy?
Please note that your appointment time is reserved especially for you. We kindly ask that you notify us at least 24 hours in advance if you’ll be unable to make your appointment or need to reschedule using the link in your appointment confirmation email. If you miss your appointment and you have not notified us at least 24 hours in advance, you may be subject to cancellation fees.
+ How can I get a hold of my medical doctor?
. We take pride in our doctor-patient relationships and schedule plenty of time for you to get all of your questions answered. You can reach us via phone, fax, or email. Once you become a patient, you'll be given a number (which you can also text) that goes directly to your assigned patient liaison.
+ What are your office hours of operation?
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 9:30 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
We close for lunch from 12:30 to 1:30 p.m.